English FAQsについてのよくあるご質問（FAQ）

For International Customers (FAQ from International Customers)

よくあるご質問（FAQ）は、当店のご利用規約をもとに回答しております。ご利用規約

English FAQsについてのご質問一覧

レズ風俗グループへ寄せられるEnglish FAQsについて

English FAQsについてのFAQ

Is the service available to foreigners? Also, are there any English-speaking cast members?: We are open to legal women over the age of 18, regardless of nationality or race.
Whether or not casts are able to attend to foreign language speakers depends on the cast.
You can get information about it from the cast profile page on our website. (You'll see an item labeled "Speak English" and "Nonnative").
"Speak English" indicates whether the cast member can speak English, and "Nonnative" indicates whether the cast member can accept non-Japanese speaking customers.

A Beginner’s Guide To Lesbian Escort in Osaka and Tokyo

I don't speak Japanese or English, can I still use your services?: We respond to phone calls only in Japanese, and e-mails only in Japanese and English.

For the safety of both customers and cast members, and to provide appropriate services, we may not be able to accept your application if we find that you do not understand our Terms of Use or if we find it difficult to communicate well with you.

I don't have a Japanese phone number. Can I use LINE (Messenger, Skype, Whatsapp, etc.) instead?: Customers with phone numbers outside Japan are requested to send us a copy of their passport.
Regarding passport photocopies, it is acceptable to conceal all parts of the passport except the name, photo, and gender.(For names, you may conceal the last name.)
We are sorry if this causes you any inconvenience and request your understanding.

We apologize, but we do not support Whatsapp or other applications.

I keep getting replies asking me about my reservation details, etc., and the reservation process is not complete.: If the reservation form is incomplete or contains information that violates the Terms of Use, the reservation process will not proceed.

For the safety of both customers and cast members, and to provide appropriate services, we may not be able to accept your application if we find that you do not understand our Terms of Use or if we find it difficult to communicate well with you.

I have difficulty making bank transfers from overseas. Can I still pay in cash for payments over 50,000 yen?: Currently, we accept cash payments for reservations over 50,000 yen.

※For cash payments of 50,000 yen or more
For safety reasons, the cast member may use ATMs after receiving the fee.
The time that a cast member uses an ATM is excluded from the hours of use.

Fee Structure

Are there any discounts available?: Please check the Discounts page of our website and if your reservation meets the discount eligibility requirements, please indicate the applicable discount in the discount box on the reservation form.
Please note that we are unable to apply a discount if you write in the following way.
"Do you offer discounts?" or “I would like a discount.” , etc.

Can I add more course time after the reservation is confirmed?: As a general rule, changes cannot be made after reservations are confirmed, not limited to adding course times.
Please make sure to apply for your reservation correctly.

What is the message field on the reservation form for?: Please indicate anything you would like to do, what you would like the cast member to do or not do, what you like, what you don't like, how you want to be treated, how you don't want to be treated, etc.

In the "Questions for Cast Members" section of each cast member's profile page, they have listed "Things I would be happy if you could tell me in the message box when you appoint me for the first time".
If you don't know what to write, please refer to it.

Usage Flow

I would like to apply for the 60-minute date option and go to a popular coffee shop or restaurant before going to a hotel.: If you add the 60-minute date option to the wellness course, you will not be able to use the entire 60 minutes for coffee shops or restaurants.
It must be within 60 minutes, including travel from the meeting place to the restaurant and from the restaurant to the hotel.
If the restaurant is popular, it is likely to be crowded, and even if it is not, there may be a wait time to enter the restaurant depending on the time of day, so if you want to spend more time, it is recommended to make the date 120 minutes or longer.

Can I make a reservation in advance at a love hotel (hotels for couples for short stays, no-tell motel)?: Even in love hotels, advance reservations are possible depending on the hotel.
It is recommended to reserve a hotel room, especially on weekends.

What should I do about a hotel? Do I need to reserve?: You may make your own hotel reservations in advance, or you may leave it up to the cast members after meeting up on the day, or you can discuss it together.
Especially on weekends, it is recommended to reserve a hotel room.

※Please note that hotel expenses are the responsibility of the customer.

Will customers pay for the hotel and transportation?: Yes. Please note that all hotel and transportation costs (and any costs of dating) are to be paid by the customer.

Will customers pay for dates?: Yes. Please note that all any costs of dating are to be paid by the customer.

※The same applies to hotel and transportation expenses.

What amenities do love hotels (hotels for couples for short stays, no-tell motel) offer?: It depends on the hotel, so If you would like to know, please check the hotel's website or contact the hotel by yourself.

Can I exchange contact information with a Cast Member?: Exchanging personal contact information with cast members (trying to get personal information from cast members and staff) and attempting to meet outside of the service are strictly prohibited.
If you give your card or any contact information to a Cast Member, it will be shredded and reported to the staff.
(Sharing images and data with cast members using smartphones or other devices, such as AirDrop, is also prohibited.)

I would like to post an experience report of your services online.: We prohibit the uploading of experience reports of our store on the Internet such as social networking sites etc without our permission, as it will lead cast members to be identified.
If you wish to publish your text or cartoon as a report of your experience of our services on the SNS etc, please definitely contact us before publishing it.

I'm a foreigner. Can men use your services?: We are sorry, but we do not have any services that we offer to men abroad.

I am a transgender person, can I use your services?: For transgender persons using wellness and other courses that involve sexual intercourse, the legal gender of the FtM person must be female, and MtF person must have undergone sex reassignment surgery (gender-affirming surgery) and be legally female.

Depending on the cast, play, or course, we reserve the right to refuse FtM and MtF persons even if they meet the above requirements. We appreciate your understanding.
If we are unable to determine your gender, we will confirm your identity through an ID check.
You will be required to present two pieces of identification in advance: a gender ID (e.g., insurance card) and a photo ID (e.g., driver's license).
If you do not have the above two pieces of ID ready, you will not be able to use the service.
Thank you for your understanding.

Please note that we will take appropriate measures if any false information is found in your application, such as in the gender field.

Isn't this kind of service illegal?: Our group is a healthy sex establishment that is properly operated in accordance with the laws of Japan.
(We have filed a notification under the Amusement Businesses Law.
Please beware of illegal stores and malicious similar stores.)

This is my first time using such a service and I don't know anything about it. How do I make a reservation and use it?: We have prepared a page titled “A Beginner’s Guide To Lesbian Escort in Osaka and Tokyo” for first-time customers.
We would be delighted if you could take a moment to read it.

A Beginner’s Guide To Lesbian Escort in Osaka and Tokyo

Are there any rules for using your services?: We have Terms of Service, which you must read and agree to before making a reservation.
※Users may not use our services unless they agree to this Terms of Service.

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